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The gamer from Germany is actually not able to discovered the woman profits due in order to incomplete KYC verification. The challenge try solved, the player effectively enacted the newest verification techniques. The gamer of Italy is upset to the withdrawal procedure. The ball player later on verified the detachment is processed properly, therefore we designated the new problem as the resolved.

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The ball player from The brand new Zealand got produced a withdrawal out of 4,000 out of JackpotCity in-may 2024. He had noticed that their earnings, play diamond dare real money that happen to be not acquired thanks to bonuses otherwise totally free revolves, got vanished out of their membership. We’d informed the ball player to get hold of the state Alternative Dispute Resolution (ADR), Ecogra, myself with this problem while the a guide.

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