The player from Finland had deposited €50 using rapid transfer but encountered issues when the casino blocked his account. After a week of waiting, the casino initially stated they would refund the deposit to his original bank account, but later claimed they could not do so. The issue was resolved, and the player received his money back after escalating the matter. The player from Austria filed a formal complaint against Casino DazzleHand for misusing Merchant Category Codes, which allowed deposits despite an active gambling block on his card.
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Player’s withdrawal request is denied.
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